(AMA Guide) Cold Weather Shelter Hotline and Access

If you or someone you know needs a warm place to sleep tonight, the City of Austin's Cold Weather Shelter is open. Here is how to get there and what to expect when you arrive.

What to know

• Call 512-972-5055 for shelter information and access

• Register at One Texas Center (OTC), 505 Barton Springs Road, between 6 PM and 8 PM

• Bus routes serving OTC: 1, 7, 10, 20, 30, 105, 801

• If buses stop running, call 311 and request a ride to the shelter — transportation will be arranged

• More information at AustinTexas.gov/Alerts

Details

Head to One Texas Center at 505 Barton Springs Road and register between 6 PM and 8 PM. Several CapMetro bus routes stop nearby. If you cannot afford the fare or buses have stopped running, call 311 — they will arrange a ride to get you to the shelter.

Shelter opening dates and hours can change based on weather conditions. Always confirm current status by calling 512-972-5055 or checking AustinTexas.gov/Alerts before heading out.